Frequently Asked Questions

Where are you based?

Crinkle & Bow is wholly online based gift business located in Seychelles.

Can you include a message in the card?

Definitely! When you are selecting a card, you will get an option to include a message in the card. We will then write the message in the card on your behalf and include the card with the gift for delivery.

How long will it take to receive my order?

We deliver on weekdays (excluding public holidays) for orders made before 5pm the previous day at the standard delivery fee of SCR100. Any orders placed on Friday will be delivered the following Monday. Deliveries on Saturdays, Sundays and public holidays is available, however additional delivery fees apply.

 

Alternatively, any orders placed before 5pm the previous day, may be collected, free of charge at shop 13, Camion Hall, Victoria, Seychelles. Collection is only available Monday to Friday 10am – 2.30pm.

Do you deliver on Praslin and La Digue?

We currently deliver on Mahe only. 

Do you deliver on weekends and public holidays?

We do cater for delivery on weekends and public holidays; however, this is subject to higher delivery fee of SCR250.

Can I make an order in advance and decide when I want it delivered?

Absolutely! You can select delivery date (no more than 30 days in advance) during check out and we will deliver the gift on the selected date.

How does it work?
  1. CREATE A GIFT – You can create a beautiful gift by following our step-by-step process which will take you from gift selection, packaging, card selection and checkout;
  2. CURATED GIFTS – You can select a gift from our range of curated items, select a card and proceed to checkout; or
  3. SHOP NOW – You can shop individual items directly without going through the step-by-step process. For this option, items will be delivered without any card or packaging/wrapping.
What type of gifts do you offer?

We offer a variety of gifts ranging from beauty products and accessories, kitchen and dining, home and living, baby products etc. We are continuously working on expanding our range of products.

How much do you charge for delivery?

Delivery Monday – Friday (excluding public holidays) is a standard flat rate of SCR100. Any delivery requests during weekends or public holidays is SCR250 per delivery.

Alternatively, you may also collect your gift, free of charge at shop 13, Camion Hall, Victoria, Seychelles. Collection is available Monday to Friday 10am – 2.30pm.

Orders above SCR900 receive free delivery anywhere on Mahe. 

Do you deliver internationally?

For the moment, we are not delivering internationally.

How do I make payment?

You can make payment in one of two ways: 

  1. By a direct transfer to our MCB Seychelles bank account. Bank details will be provided to you upon check out. 
  2. By paying cash once the gift is delivered or collected.